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You can return your merchandise to our warehouse up to 90 days from your item's ship date.

*Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. Original shipping charges are not included in the refunded price.

Follow the instructions below to ensure we continue providing the best possible service.

1.   Complete the Return Form and include it with the item(s) you're returning. (You will need Acrobat Reader to view this document. You may download it at http://www.adobe.com).

2.     Please send your package, prepaid, via the carrier of your choice to the address listed below. You can drop your package off at one of our many return locations, which can be found here. Whichever carrier you choose, we suggest you insure the package and ship via a trackable method.

3.     All returns can be shipped back to the below address:

Return Center MX
Calle 5 #46
Col. Agricola Pantitlan
CP. 08100
Mexico City
Contact Person: Edmundo Vergara/Fernando Victorino
55400 01920


Please Note:

  • If items are returned after our 90 day return policy, we will not be able to accept your return and will donate your merchandise to a charity of our choice. A refund will not be credited to your account.
  • WE ARE NOT RESPONSIBLE FOR THE ACCEPTANCE, SAFEKEEPING AND/ OR RETURN OF ANY ITEMS THAT YOU SHIP TO US IN ERROR (I.E., ITEMS THAT WERE NOT PURCHASED ON OUR SITE) ("ERRONEOUS RETURN"). If we nevertheless receive and accept an Erroneous Return, we may require, in our sole discretion, that you pay a reasonable processing and shipping fee in order to cover the costs of shipping the Erroneous Return ("Return Fee") back to you. Once received, we will use commercially reasonable efforts to notify you and hold the Erroneous Return for a reasonable period of time not to exceed 30 days. If we are unable to contact you or we do not receive payment of the Return Fee, if any, during that time, we may destroy the Erroneous Return or donate it to a charity of our choice